Friday, February 16, 2007

Networking with FOCUS - Introduction

Are you a member of any networking groups? Why did you join them? What attracted you to your first meeting?

It may be you felt it was the right thing to do in terms of your business. Perhaps the mix of people felt right. Maybe you thought you would find your customers there.

Broadening the picture, many people join networking groups, whether Chambers, online networks or one of many other organisations, for two main reasons.

The most common reason people offer for joining networks is that they have been invited along by a trusted colleague who promised great things for their business as a result. Alternatively, they have heard so much about the importance of ‘networking’ that they have done some research and gone along to a local meeting.

Once at the meeting, if it ‘feels right’ and the organisation seems to fit the aims of the business, they may well join.

Is this the best way to select a network? Perhaps not. Over the next few weeks, I would like to share with you some ideas about how to ‘FOCUS’ your networking and ensure that the results you achieve are more targeted and, therefore, exceed existing expectations.

We will look at the bottom line benefits for your business, together with the advantages you can gain in terms of personal development and in other areas. In addition, we will discuss the problems of balancing the various opportunities available and the importance of helping others to help you. Finally we will look at how it all fits together.

Next time... The Bottom Line

Friday, February 02, 2007

The 51-51 Equation

I recently met a very interesting woman, Servane Mouazan, who describes herself as a social entrepreneur and social innovation coach.

Servane has a theory about networking which she calls 'The 51-51 Equation'. Servane describes this as a way to measure and value your connections and your networking standards. Relationships which follow Servane's equation should result in benefits for both parties.

The principle expressed by Servane is nothing new, but the equation is a very nice way of expressing the importance of the old adage of going the extra mile. If both parties in an interaction take one more step than that expected of them, the results will be a much stronger relationship and greater levels of trust and rapport.

Servane describes the simple steps you can take to go beyond a 'flat 50%-50%'. Simple things such as recommending someone else to attend an event when you can't; prompting people who are explaining their business to you at speed networking by asking the right questions or helping the host clear up at the end of networking events. As Servane puts it, 'this is the moment when secrets are revealed!'.

Many people now recognise that networking effectively means much more than just collecting business cards and getting sales. The power of networks to provide support, advice and knowledge to its members is of increasing importance to many business people. By offering such support, you raise your profile and reputation in your network and naturally draw people to you.

The 51-51 equation is about going beyond what is expected and into the realms where you stand out from others and connect on a much deeper level.

Thursday, February 01, 2007

Smirting .... it's on its way!

While I was in the Outer Hebrides over Christmas, I was told about an unexpected side effect of the recent smoking ban in public places.

With the ban, due to take effect in England in July this year, now in place in pubs across Scotland, smokers are forced outdoors if they want to enjoy a quick puff during the evening's festivities. Naturally, this gives them the opportunity to talk to people they might not otherwise have approached when out for a social drink with friends.

As a result of this, a new phenomenon has been born. Christened 'Smirting' (a cross between smoking and flirting), new relationships are being forged over a quick puff.

Maybe this is more proof that where there's smoke, there's fire!

Wednesday, January 24, 2007

A New Chapter....

After seven and a half years at Business Referral Exchange, a new chapter opens... Earlier this week, Harvey Lopata and I sold our shares in BRE and resigned as directors of the company.

We are very excited about our future plans, which we will let everyone know about at a later date. I also plan to further develop a networking speaking, training and consultancy business.

Watch this space for more news....

Tuesday, January 23, 2007

The Flat Earth Society

In yesterday's edition of The Times, Professor Klaus Schwab, founder and executive Chairman of the World Economic Forum, wrote about the new social order that has developed as society has been brought together by globalisation or 'the knowledge revolution'.

According to the article, "Power is moving from the centre to the periphery. Vertical command and control structures are eroding and are being replaced by horizontal networks of social communities and collaborative platforms".

Whilst Professor Schwab is predominantly concerned with the effect of collaboration on the environment, societies and culture, the same effects can be seen in the business world. Social business networks are uniting small businesses globally and giving them the capacity to compete on a much higher level than they have ever been able to in the past, through greater collaboration, the sharing of information and exchange of ideas and contacts.

In his recent article 'Trends in Business Networking', Dr. Ivan Misner, founder of the American networking organisation BNI, claims that "For the most part, big companies are clueless about building sales through the networking process. When it comes to developing social capital and the networking process, small business is king. If big corporations ever get it, watch out. But so far, they have been slow to act."

So, where is this going to lead? How far can the globalisation of small businesses really go and will they really be able to compete with the giant corporations? After all, at this time this key change does not seem to have affected the business pages of the newspapers, which still devote the vast majority of their column inches to household names.

And what needs to happen to draw bigger businesses into the networking process? They may not see its relevance to them now, but surely the key will be how long it takes for them to recognise how important it is to do more than just throw more money at their advertising budgets, and make the most of their most valuable resource, their people.

In the long term, can power really move that far from the centre in business?

Friday, January 19, 2007

ZILCH!

I recently received this message from a fellow member of Ecademy:

'How does one become a Professional Referrer ?

I've given people lots of Business leads - but basically got ZILCH !'

My response was:


One of my favourite quotes with relation to networking is 'Give without remembering, receive without forgetting'. It is so important to give wherever you can, whenever you can; if it is easy to do so.

My personal philosophy is that, if I can give something of possibly high value at little personal cost (whether that be financial or, more likely, time and effort), I will.

Whenever you refer, you are helping to oil the wheels of the networking system and potentially building a team of 'Champions' for you. If you have this team, but you are not getting anything back, the important thing you can do is look at the message you are giving out. Do people understand HOW they can help you, have a clear vision of the leads or support you are looking for?

Many people don't get much back because others do not clearly understand what they do or how they can help. Speak to people in your network, find out how clearly they understand your business and your needs. It is always illuminating to find out how others perceive us.

And remember, the way that the networking process works, you may not necessarily get back from the same direction to which you gave. But that shouldn't matter, as long as your needs are met.

Wednesday, January 17, 2007

Getting a Return on the Networking Investment

A colleague of mine, Rohit Talwar, recently published a poll on Ecademy asking people where they get the greatest return on their networking investment from. http://www.ecademy.com/node.php?op=reply&id=78690&pid=353012

Sadly, it didn't shock me to see that 58% of respondents either weren't seeing a return or settled for the rather vague 'developing relationships that could be of value in the future'.

Here is my response to the debate that accompanies the survey:

I think I shocked an audience in Dorset last week when I gave them my thoughts on this subject. Not because they disagreed with me, more that they realised that I was right!


In my opinion, people attend networking events, or sign up to an online community, predominantly for one of two reasons. Either because someone they know has invited them to do so, or because they have heard about networking and googled for the opportunities nearby. They subsequently join because they like the buzz and think that doing so may be good for their business.


For the vast majority of people, there is no point at which they sit down and work out what they want from networking, what success looks like. Very few people will calculate the return on their investment that they expect from networking and, in my experience, the few who do merely look to get their money back!


That return may be financial or it may be represented in other terms, such as self development, peer group support or enhanced knowledge. But unless you clearly identify what the return you want is, how can you possibly take the necessary steps to achieve it?


Until people start thinking more strategically about networking, very few people will achieve any significant return on their investment of time and money.