tag:blogger.com,1999:blog-33097494.post7720886586692336646..comments2023-07-26T05:11:09.210+00:00Comments on Connecting is not Enough: Dominos Pizza: "Inspired by our harshest critics"Andy Lopatahttp://www.blogger.com/profile/09727833067768795959noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-33097494.post-2833375667002059292010-01-07T10:47:06.923+00:002010-01-07T10:47:06.923+00:00Thanks for your comment Jackie.
The previous expe...Thanks for your comment Jackie.<br /><br />The previous experience you mentioned may well have influenced this new approach. Domino's received a lot of criticism for not being able to pick up on the social media conversation more quickly at that time. <br /><br />It's a shame companies have to experience the pain of not engaging before taking a more positive approach to social media.Andy Lopatahttps://www.blogger.com/profile/09727833067768795959noreply@blogger.comtag:blogger.com,1999:blog-33097494.post-63973408186600801192010-01-07T10:38:56.960+00:002010-01-07T10:38:56.960+00:00A great example of how to deal with negative PR.
...A great example of how to deal with negative PR. <br /><br />They've certainly learned since the time when a Domino employee famously posted a 'gross-out' video on YouTube. Then, it took the company 2 days to respond, by which time 1 million people had seen it. I believe that store was shut down and the owner arrested.Jackie Barrie, Writing Without Wafflehttps://www.blogger.com/profile/05284014315999583334noreply@blogger.com